Privacy Policy

This Privacy Policy explains how VolaryDDNS ("we", "us", "our") collects, uses, and protects your information when you use our dynamic DNS service.

We are committed to ensuring that your privacy is protected. We ask you to read this Privacy Policy carefully as it contains important information about what data we collect, how we use it, and your rights regarding your personal information.

1. Information We Collect

2. How We Collect Your Information

We collect information through the following methods:

• Direct interactions: Information you provide when creating an account, configuring subdomains, or contacting support
• Automated technologies: When you use our service, such as through the update API or client scripts
• Technical data collection: Server logs, cookies, and similar technologies

3. How We Use Your Information

We use your information for the following legitimate purposes:

4. Legal Basis for Processing

We process your information under the following legal bases:

• Contract fulfillment: Processing necessary to provide the services you request
• Legitimate interests: Improving our services, ensuring security, and administrative functions
• Legal obligations: Complying with applicable laws and regulations
• Consent: Where you have given explicit permission for specific processing activities

5. Data Retention

We retain different types of data for different periods:

Data Type	Retention Period	Purpose
Account Information	Until account deletion	Account maintenance and service provision
IP Update History	Up to 90 days	Troubleshooting and security
Access Logs	Up to 30 days	Security monitoring and performance analysis
API Request Logs	Up to 14 days	Fraud detection and debugging

After the retention period expires, we securely delete or anonymize your information.

6. Data Sharing and Disclosure

We limit sharing of your information to the following situations:

• Service Providers: Third parties that help us operate, improve, or secure our services, such as cloud infrastructure providers and DNS services (specifically Cloudflare). These providers are bound by contractual obligations to keep personal information confidential.
• Legal Requirements: When required by law, such as in response to a valid subpoena, court order, or government investigation.
• Safety and Security: When we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality agreements.

We never sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

While we implement safeguards designed to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of your data.

8. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and service.

For detailed information about the cookies we use, please see our Cookie Policy.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete personal information.
• Right to Erasure: You can request deletion of your personal information under certain circumstances.
• Right to Restrict Processing: You can request restriction of processing of your personal information.
• Right to Data Portability: You can request transfer of your personal information to another service provider.
• Right to Object: You can object to processing of your personal information based on legitimate interests.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

10. International Data Transfers

VolaryDDNS operates globally. By using our service, your information may be transferred to and processed in countries with different data protection laws than your country of residence.

We ensure appropriate safeguards are in place to protect your information when transferred internationally, including using EU-approved standard contractual clauses where applicable.

11. Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make material changes, we will notify you by updating the date at the top of this policy and, where required by law, we will provide you with additional notice (such as by adding a statement to our website or sending you a notification).

We encourage you to periodically review this Privacy Policy to stay informed about our data practices.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: phillip@vtolvr.tech

Data Controller: VolaryCloud